Shipping policy
🚚 DogMeal – Shipping Policy
1. Order Processing
- All orders are processed within 24–48 hours after confirmation
- Orders placed on weekends or public holidays are processed on the next working day
2. Shipping Timeline
- Estimated delivery time: 3–7 business days depending on your location
- Delivery timelines may vary due to:
- Weather conditions
- Courier delays
- Remote locations
3. Shipping Charges
- Shipping charges (if any) are calculated at checkout
- Free shipping may be available on selected offers or minimum order value
4. Perishable Product Notice
DogMeal products are wet and perishable:
- We ensure secure packaging to maintain freshness
- Customers are advised to receive the package promptly
- We are not responsible for spoilage due to delayed acceptance of delivery
5. Delivery Issues
If you face any issue with delivery:
- Contact us within 24 hours of delivery
- Share your order ID and details of the issue
For damaged packages, refer to our Refund & Replacement Policy.
6. Incorrect Address / Failed Delivery
- Customers must provide accurate shipping details
- We are not responsible for delays or losses due to incorrect addresses
- Re-shipping (if applicable) may require additional charges
7. Serviceable Areas
- We currently ship across India
- Some remote locations may have limited delivery availability
8. Contact Us
For shipping-related queries:
Email:Â dogmealindia@gmail.com